F.A.Q. and Solving problems
If you get a message that your data files are "Read Only": If you copy files to a CD and then copy them back to the C: drive they will be READ ONLY. The way to fix that is to change the file attributes of the files. You can do it from Windows using My Computer to change the Properties of the files. First start BK and at the bottom where does it say the files are located? Then stop BK. To fix it from Windows, go to My Computer and open the folder where the data is located. Then press CTRL+A to select all files. Then pick File, Properties, and turn OFF the Read Only attribute. Then pick Apply or OK.
If you have Windows Vista you will need to set the BK6 program to run with administrator rights. Right click the BK6 icon and pick Run with administrator rights (or pick Properties, Compatibility). BK6 needs administrator rights for your data folder which is normally c:\program files\brother's keeper 6\data but if yours is set up differently it is the folder name that shows at the bottom of the main BK6 screen when it starts up.
To fix the sex of a married person, write down the marriage date and write down the BK numbers of the children. Then from the top menu pick Delete, LINK TO SPOUSE. Then fix the sex of each person. Then pick Add Spouse and link the spouse then pick Add Children and type the BK numbers of the children.
BK6 should start in about 5 to 8 seconds. If BK6 starts very slowly, then the problem could be a conflict with some other program that is currently running, such as your anti-virus program. Turn off the anti-virus program temporarily and then start BK6. If it starts quickly, then change the options in your anti-virus program so it does not slow down BK6. Other programs that may slow down BK6 are phone answering programs or a program called Babylon or programs to monitor the temperature of your motherboard.
If your mouse cursor disappears when running BK6, then run the Intellipoint program and turn off the option to Hide the cursor in some programs.
If you are on the main screen of BK6 and you click the menu item Edit and nothing happens, then run the FULL install program for BK6 again (not the update). If you get an "ordinal" error while installing, notify John Steed.
Regarding the "Print Where" field for pictures: If one is set to Primary, that one will be used for reports with pictures. If none is marked Primary, the one marked Group will print. If none are marked, the first will print. It is possible to have one picture print on Group sheets and a different picture print on Ancestor charts if you want.
With Windows XP BK6 only works when you are logged in with Administrator rights (rights to all folders). It will not run if you have an XP or Vista account with limited rights.
If you find any bugs in the program, please email information to John Steed and include the version number of the program you are using. Pick Help, About BK to see the version number such as 6.2.30
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